Lone Star Arts currently accepts all credit cards through Shopify Pay, PayPal and Google Pay. Payments accepted are subject to change at any time.
USPS is the primary shipping carrier we use. Extras that can be purchased, such as insurance, are the responsibility of the customer and will be added onto the purchase price. If you have made multiple purchases and would like to combine shipping please contact me and I will do my best to accommodate this request.
Ready to ship items that are purchased with pre-order items will be held until the pre-order is ready to ship. To avoid this, please purchase pre-orders separate from ready to ship items.
International shipments - please be aware they your purchases may incur customs charges. Customs charges are the responsibility of the customer. Please do not ask for me to lower the package value, alter item descriptions or mark items as "gift". We will not accommodate such requests
Lost Packages - If your package becomes lost in transit I will do my best to work with you and the shipping agency to find your package. Tracking within the United States is provided with all of my shipments. Please be aware that it may not be possible to replace or refund packages that go missing. Additional insurance is available to purchase at the time of checkout to cover the cost of your purchase.
Damaged Packages - We are not responsible for replacing or refunding items that are damaged in transit. If this is a concern, we recommend purchasing additional insurance at the time of checkout.
If you are unhappy with your purchase please contact me immediately. I will do my best to work with you and make it right. If you're not happy, I'm not happy. I want you to love your purchase as much as I love making it. Returns will be considered on a case by case basis but only within the first 10 days after delivery. No returns will be accepted 10 days post delivery.
Lone Star Arts does not and will not sell your private information. Any information collected on the site is what you knowingly enter on the site. We do not automatically subscribe you to our newsletter, you must click to verify that you wish to be subscribed. Any information collected is used for the sole purpose of order fulfillment, advertising, or marketing solely for Lone Star Arts.